If the concern is directly related to an EHCP this will be managed directly by the Durham Statutory Casework Team. Parents will be contacted directly by the team to receive information about the mediation services and other action parents may consider.
The Special Educational Needs and Disability Information, Advice and Support Service (SENDIASS) – formerly Durham Parent Partnership Service, also provides independent information and advice to parents/carers to help resolve differences. The service also provides confidential, impartial support and advice for parents, carers, children and young people up to the age of 25 in relation to special educational needs and disability. They can be contacted on:
Phone: 0191 587 3541